Crisis Counsellors (Recruitment Event)
About St. Leonard's
St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
Must be able to work days, afternoons, nights, weekends and holidays.
Duties
The Crisis Phone and Walk-in Services provide immediate support and/or counseling for individuals experiencing mental health, addictions, or situational crisis for all ages. The Crisis Counsellor will assess each situation to determine the best way to help.
As a Crisis Counsellor for our phone and walk-in services, you will respond to client needs by:
- Providing risk assessments and referrals
- Conducting crisis intervention and stabilization
- Offering solution-focused counselling
- Liaising with resources, supports and referral sources
We are also a partner agency with 9-8-8, Canada’s official three-digit national helpline for suicide prevention and emotional distress. This new service is available 24/7/365 and accessible to everyone from coast to coast to coast. The Crisis Counsellor will provide immediate assessment and support to individuals who call the 9-8-8 call line.
Qualifications
- Have a college diploma in the Human/Social Services field, with a University Degree in a related Social Sciences preferred
- Have a minimum of 2 years’ counselling experience in an Addictions and/or Mental Health setting, with specific experience working with individuals in crisis situations
- Be proficient in MS Office and be familiar with databases
- Have access to reliable transportation
- Ability to manage frequent exposure to direct traumatic stress
Eligibility
Authorized to work in Canada
Benefits
- A Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
- An Employee Assistance Plan for all staff and their families
- 24 hours of Personal Leave Time per year for part time staff (pro-rated the first year)
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for eligible Full-Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount
How to Apply
Email resume to recruit@soarcs.ca Please include in your email if you are interested in part time or full time and a phone contact for interview scheduling.
Apply by October 18, 2024
Selected candidates will be contacted via phone to join us on our interview date (October 23rd)
Our Commitment to Job Seekers
St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.