Manager -George House & Station House
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
37.5 hours a week, predominantly Monday to Friday days, with occasional events in the evening
Duties
We are seeking an innovative, collaborative, quality-focused Manager to oversee our George and Station House programs. As a community leader in supporting people who use substances, and those who experience mental health issues alongside other social determinants of health challenges, we provide a broad range of services to support people to meet their individual goals. George House is a bed-based housing program for youth ages 14-16 providing support for high needs youth in care. Station House provides a safe place to stay for young people who are experiencing homelessness or who are at risk of homelessness between 15-17 years of age. Within a harm reduction philosophy, you will collaborate with internal and external partners to ensure coordinated, integrated, quality service. As part of the dedicated and collegial SOAR Community Services leadership team, you will also contribute to overall organizational strategic direction and policy development. You will make a difference!
The Manager will:
- Supervise staff, including recruiting and performance management
- Provide ongoing oversight across programs and provide supervision as required
- Develop and evaluate program activities
- Lead collaborative service delivery efforts
- Oversee case management functions
- Implement marketing strategies
- Conduct audits to maintain accuracy and integrity of client files, identify data quality issues and contribute to Ministry reporting
- Ensure health and safety standards are met to ensure safe operation of the facility
- Provide input and monitor adherence to program budget
- Develops and maintains professional working relationships with community organizations and other agencies by sharing information and resolving problems with groups.
Qualifications
- Degree or diploma in related Social/Human Sciences – university preferred
- Registration with a professional governing body preferred
- Minimum 5 years’ experience in management role
- Demonstrated expertise in the delivery of client centered services and program evaluation
- Demonstrated knowledge of relevant practices, rules, regulations, and laws that affect programs
- Demonstrated knowledge of financial management specific to budgeting, resource management, and the ability to collect and analyze data
- Must have access to reliable transportation, as some travel may be required.
Eligibility
Start date: March 1, 2025
Benefits
- Employee Assistance Plan for all staff and their families
- Full Time staff start at 3 weeks’ vacation
- 60 hours of Personal Leave Time per year for Full Time staff (pro-rated the first year)
- 15 hours of Wellness Time per year for Full Time staff (pro-rated the first year)
- Staff wellness activities
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount
How to Apply
Email: dwight.syms@soarcs.ca or recruit@soarcs.ca
Apply by: January 27, 2025 Reference: Manager – George/SH
Our Commitment to Job Seekers
St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.